Privacy Policy

Last updated: this policy applies to all pages on chicagobugbusters.com. We wrote it in plain English so you know exactly what happens with your information.

What Chicago Bug Busters Actually Is

Before anything else, please understand this clearly: Chicago Bug Busters is an informational and referral website. We are not a pest control company, we do not employ technicians, and we do not perform, supervise, warrant, or guarantee any pest control work of any kind.

When you submit a form or call (312) 736-7208, your request is routed to an independent, licensed pest control provider operating in your area. That provider (not us) will contact you, inspect or assess the issue, and give you a written quote before any work begins. All pricing, scheduling, and the work itself are between you and that provider. Calling (312) 736-7208 is free and puts you under no obligation to hire anyone.

Providers may pay Chicago Bug Busters a fee for connecting them with your inquiry. That arrangement does not cost you anything extra, and it does not influence the accuracy of the information we publish on this site.

Information We Collect

Through our newsletter signup and contact forms, we collect:

• Your first name
• Your email address
• Any other details you choose to type into a form, such as a description of your pest issue or a phone number

We do not ask for payment information, and we do not knowingly collect sensitive personal data.

How We Use Your Information

We use the information you submit to:

• Send you email updates, tips, and marketing related to pest control topics
• Respond to questions submitted through our contact form
• Share your request, including any phone number you provide, with an independent pest control provider in your area so they can call or text you about the work you inquired about

We do not sell your personal data to third parties.

Cookies and Analytics

This site uses Google Analytics (GA4) to understand how visitors use our pages, such as which articles are read and how people navigate the site. Google Analytics uses cookies and similar technologies to collect this information. This data is aggregated and used to improve the site; it is not used to identify you personally by us.

You can control or disable cookies through your browser settings, and you can opt out of Google Analytics tracking using Google's available browser tools.

How to Unsubscribe

Every marketing email we send includes an unsubscribe link at the bottom. Clicking it will remove you from future email updates. You can also contact us through the form on the site and ask to be removed.

Data Retention

We keep the information submitted through our forms for as long as necessary to respond to your inquiry, connect you with a provider, and maintain our email list, unless you ask us to delete it sooner. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

Your Privacy Rights (CCPA/CPRA and Others)

If you are a California resident, or a resident of a state with similar privacy laws, you generally have the right to:

• Know what personal information we hold about you
• Request a copy of that information
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Be free from discrimination for exercising these rights

To exercise any of these rights, reach out through the contact form on this site.

Contact Us

If you have questions about this policy or want to exercise a privacy right, please use the contact form on chicagobugbusters.com, or call (312) 736-7208. We do not offer support over email outside of the site's forms.